Effective date: September 29, 2026

Boutique Shutters & Shades, a trade name of Boutique Shutters LLC ("we," "us," or "our"), respects your privacy. This policy explains what information we collect when you use boutiqueshutters.com, call or text us, or request a quote, how we use it, and the choices you have. By using our site or submitting a form, you agree to the practices described below.

Information we collect

We collect information you provide directly to us, including:

• Contact and project details — your name, phone number, email address, ZIP code, product interest, number of windows, and any notes you share when you request an estimate or book a consultation.
• Appointment information — the date, time, and location details you provide when scheduling an in-home or virtual consultation.
• Order and account information — if you purchase online, details needed to process and fulfill your order (handled by our checkout provider).
• Calls and texts — if you call or text 770-404-9347 we collect your phone number, what you tell our automated phone assistant, and, if asked, your yes/no answer to receiving a text confirmation together with the date and time.

We also automatically collect standard technical information — such as your IP address, browser type, pages viewed, and referring site — through cookies and similar technologies, including Google Analytics.

How we use your information

• To respond to your quote requests and prepare estimates.
• To schedule, confirm, and follow up on consultations and installations.
• To process orders and provide warranty and customer support.
• To improve our website and services, and to market our services by means other than text message.
• To comply with legal obligations and protect against fraud or misuse.

How we share information

We do not sell your personal information. Except as described under "Text messages (SMS)" below, we share it only with service providers who help us operate our business, and only as needed to provide the services you request. These may include:

• Scheduling and form providers used to collect and manage your requests.
• Financing partners (such as Wisetack and Klarna) if you choose to apply for financing.
• Payment and e-commerce providers that process online orders.
• Analytics providers, such as Google Analytics.
• Professional advisors or authorities when required by law.

Text messages (SMS)

If you text us at 770-404-9347, say yes on a phone call to a text confirmation, or tick the optional text-message box on your purchase agreement, Boutique Shutters & Shades uses your mobile number only to send the texts described on our Text Messaging page: replies to your texts, your consultation confirmation, and order and installation-scheduling updates. We do not send marketing texts.

• We do not sell, rent, or share your mobile phone number or your SMS opt-in and consent data with third parties or affiliates for marketing or promotional purposes. All of the sharing categories described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
• We use service providers that host our systems or deliver the text messages you requested (such as our messaging platform and wireless carriers) only to provide those services to us.
• Message frequency varies. Message and data rates may apply.
• Reply HELP for help or STOP to opt out at any time, or contact us at sales@boutiqueshutters.com or 770-404-9347.

Cookies and analytics

We use cookies and analytics tools to understand how visitors use our site. You can control cookies through your browser settings. Disabling cookies may affect some site features. For more information on Google Analytics, see Google's Privacy Policy.

Data retention and security

We retain your information for as long as needed to provide our services and meet legal requirements, then delete or de-identify it. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission or storage is completely secure.

Your choices

• You may request access to, correction of, or deletion of your personal information.
• You may opt out of text messages at any time by replying "STOP", and of other communications by contacting us.
• You may decline to provide certain information, though it may limit our ability to serve you.

Children's privacy

Our services are directed to adults. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy from time to time. Changes take effect when posted on this page, and we will update the effective date above.

Contact us

If you have questions about this policy or your information, contact us at sales@boutiqueshutters.com or 770-404-9347. You can also reach us through our contact page.